SiteBrainPrivacy Policy
Last updated: November 10, 2026
This policy explains how Solution Simplify ("we") collects, uses and protects data when you use sitebrain.io.vn and the SiteBrain service.
1. Data we collect
- Account: email, name, password (one-way hashed) or your Google identifier if you sign in with Google.
- Website content: the public content of the websites you register and the knowledge you add.
- Chatbot conversations: visitor questions, answers and the page URL where they were asked. Visitors are not asked to identify themselves.
- Payments: order code, amount, transaction id from PayPal/SePay. We never store card numbers.
- Technical: IP address (temporarily, against abuse), browser type, error logs.
2. How we use it
- To provide, maintain and improve the Service and answer questions through the chatbot.
- To process payments and send account-related emails.
- To prevent fraud and abuse.
We do not sell data and do not use your content or conversations to train AI models.
3. Processors
- Cloudflare — hosting, storage and AI models.
- PayPal, SePay — payments.
- Google — Google sign-in and advertising (Google AdSense) on public content pages.
- Resend — transactional email.
4. Cookies and advertising
We use essential cookies to keep you signed in. Public content pages (home, blog, docs) may show Google AdSense ads. Google and its partners use cookies to serve ads based on your visits to this and other websites. You can opt out of personalized advertising in Google Ads Settings or at aboutads.info. See how Google uses cookies in advertising. Visitors in the EEA, UK and Switzerland are asked for consent before personalized ads are shown.
The dashboard and the chat window never show ads.
5. Retention
- Conversations: 7 days (Free), 30 days (Starter), 90 days (Pro).
- Website content: until you delete the chatbot or the content disappears from your website.
- Account data: until you delete your account; payment records as required by accounting law.
6. Your rights
You may access, correct and delete your data, withdraw consent and delete your account (Account page or by email). If you are in the EEA/UK you also have the rights granted by the GDPR, including the right to complain to your supervisory authority.
7. Security
Data travels over HTTPS, passwords are hashed with PBKDF2 and access is scoped per account.